software is licensed with an initial 6 or 12 months maintenance subscription which is included in the license fee.
Our maintenance subscription includes all new version
of the software and insures compatibility with new
versions of Operating systems and Omnis Studio, as well as
backward compatibility with older versions.
For an additional fee* our technical support
subscription will provide benefits such as answers to technical
questions, feedback regarding
software issues as well as intermediate patches.
into support area
- Maintenance Updates
- All new major versions of the product. No upgrade fees
Technical support benefits includes all the above plus:
- Software error reporting facility via on-line
- E-mail technical support via on-line
- Input into new features
- Intermediate patches for critical software corrections
- Software sponsorship program
For further details about our support policies, please
refer to our
support policy document.