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Read about us on the Tiger Logic website. More >>

About Support

Maintenance / Support Benefits

Our software is licensed with an initial 6 or 12 months maintenance subscription which is included in the license fee.

Our maintenance subscription includes all new version of the software and insures compatibility with new versions of Operating systems and Omnis Studio, as well as backward compatibility with older versions.

For an additional fee* our technical support subscription will provide benefits such as answers to technical questions, feedback regarding software issues as well as intermediate patches.

 

 

 

 

 

 

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Contact Support

Maintenance subscription benefits:
  • Maintenance Updates
  • All new major versions of the product. No upgrade fees

Technical support benefits includes all the above plus: *

  • Software error reporting facility via on-line system *
  • E-mail technical support via on-line system
  • Input into new features
  • Intermediate patches for critical software corrections
  • Software sponsorship program

For further details about our support policies, please refer to our 
support policy document.


* Fee charged per developer, i.e. individual software developer working for a company.

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Brainy Data Premier Support. All inclusive peace of mind.

Last Updated: 11 August 2016 Brainy Data Limited

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